AI & Visual Service - better CX, faster growth.
Transform your customer experience whilst cutting costs with our AI Agent and Remote Visual Assistance platform.
Why You'll Love CXWorks:
Transform your CX.
Reproduce the same good service over and over with AI automation.
Lower your costs.
Reduce your reliance on staff and HR commitments.
Grow faster.
Scale quickly without compromise and lag.
Expand your market.
Digital service delivery extends your expertise globally.
Unlock the power of CXWorks
Our portfolio of SAAS products will help you reduce cost, improve customer and initiate growth.
Remote Visual Assistance
Provide instant service without the need for an on-site visit, which cuts associated costs by at least 50%
AI Customer Service Agents
Trained with your knowledge, AI Agent teams can handle 80% of routine inquiries.
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CX Analytics
See how good your customer service is in real time and resolve issues fast.
Resolve issues quickly, with less intrusion.
Reduce wasted time.
At least 40% of call outs can be resolved with a remote visual assistance session.
Faster resolutions.
One 10-minute remote session eliminates hours of waiting for on-site technicians.
Easily start a remote visual assistance session by sending a hyperlink to the remote device using Email, SMS or WhatsApp.
High quality support delivered via any remote smart phone, powered by AR and AI.
Surveys and Inspections without the travelling.
Purpose-specific tools enable you to perform inspections, surveys and data capture from any global location in minutes.
Get twice the work done at half the cost.
Eliminate travel costs and delays by enabling experts to deliver instant support from anywhere, dramatically improving service speed while increasing productivity.
Reduce admin time through automation.
Survey reports are automatically produced in PDF format containing the relevant data, extracted from the remote 'virtual' visit.
Multi-modal AI assistance.
Get instant product answers from an AI agent that can see and understand your needs.
Your AI assistant learns and remembers your customer environment, getting smarter with every interaction
Your customers can interact with the AI agent directly via the telephone, email or web site and it will know their specific set up.
Built with the best technology.
We guarantee you to revenue growth within month
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Frequently Asked Question
Haven’t found what you’re looking for?
What is an AI Agent?
Do I need an app to be installed?
How do I get started?
Is there a free trial available?
What payment methods do you accept?
