Remote Visual Assistance

Remote Visual Assistance lets you instantly solve issues via smartphone video calls, eliminating on-site visits.

See, guide and assist via any smartphone.

RVX works using WebRTC which is already installed on all mobile browsers, so setting up a session is easy and works every time.

Carbon-free global service delivery.

Inspect, survey and support any remote location within minutes without the plane flight.

When fast, clear guidance is crucial.

Get expert guidance with real-time visual tools for fast, accurate solutions - turning complex problems into simple fixes.

Fast solutions, no confusion.
RVX enhances regular video with a comprehensive selection of guidance tools and data capture features.
Get experts to the scene in minutes.
Sessions can be set up easily to any smartphone by sending a clickable hyperlink.

Our solution is designed for maximum accessibility - if you can read an email or text message, you can use it.

Survey it first. Arrive ready.

Aborted visits can be costly, especially if a plane flight is involved. A quick RVX call prevents this issue.

Save on the pre-visits
Complete data capture tasks such as meter readings, images, measurements remotely via the remote device.
Organised data capture
Automatically save captured data in the session media store where can be access and shared easily.

Save on costly customer visits and resolve issues fast.

Connect to any smartphone in 3 mouse clicks and show your customer what to do without confusion.
Easy for the remote person to collaborate and no app to download.
Control guidance tools and data capture without the remote person having to do anything.

Our Core values

We guarantee you to revenue growth within month

Reliable.
We deliver consistent, dependable software that our customers can count on every time.
Innovative.
Our cutting-edge AI and visual assistance technology creates new possibilities for remote collaboration and problem-solving.
Transformative.
We fundamentally change how businesses operate by enabling instant expert support from anywhere in the world.